Claims and Risk Management Across the Supply Chain
Transit Risk Group provides outsourced claims management, risk mitigation, and incident support for organizations operating across the transportation and supply-chain industries.
From first notice of loss through final resolution, we help businesses manage claims efficiently, identify risk trends, and protect their operations.
Claims. Risk. Resolution.
Managing transportation and cargo claims requires time, documentation, communication, investigation, and follow-through.
Transit Risk Group acts as an extension of your organization, helping manage incidents from initial notification through resolution.
Backed by more than 20 years of freight shipping experience and a team of licensed all-lines claim adjusters, we approach every file with operational and insurance insight.
We can also train your shipping and operations teams on risk assessment, proper procedures, and current industry insurance standards—virtually or on-site.
Whether you operate a transportation company, warehouse, brokerage, distribution network, or other supply-chain business, our goal is simple:
Reduce the operational burden of claims while helping identify and control future risk.
Our Services
Transit Risk Group provides flexible services that can supplement your existing team, function as your outsourced claims and risk management department, or train your people on the procedures that help prevent loss.
Manage the entire claims lifecycle from first notice through resolution.
Support for cargo-related loss and damage involving transportation and logistics operations.
Claims support for incidents occurring within warehouse and distribution operations.
Help organize and document the facts surrounding a loss.
Claims should provide intelligence—not just expenses.
Transit Risk Group helps identify recurring loss patterns and operational risks that may contribute to future claims.
Provide management with visibility into open claims and risk exposure.
Build stronger internal capability with on-demand risk guidance and practical training for your shipping and operations teams.
Transit Risk Group acts as your on-demand risk education partner—helping your team understand risk assessment, follow proper shipping procedures and documentation protocols, and stay aligned with current industry insurance standards. Sessions are available virtually or on-site.
Our Process
An incident or claim is submitted to Transit Risk Group.
We gather documentation, statements, evidence, shipment information, and other relevant details.
We coordinate communication, monitor the claim, document activity, and move the matter toward resolution.
We help close the claim while preserving the information needed to identify future risk.
Who We Serve
Claims and risk support for trucking and transportation companies.
Claims support involving contracted carriers, customers, and cargo.
Incident and claims management for storage, handling, and distribution operations.
Support across complex transportation and logistics networks.
Claims coordination and loss analysis involving products moving throughout the supply chain.
Risk and claims support for regional and national distribution networks.
Why Transit Risk Group
Building and staffing an internal claims operation can be expensive. Transit Risk Group gives organizations access to specialized claims and risk management resources without requiring them to build additional internal infrastructure.
Our team brings more than 20 years of direct freight shipping experience. Every Transit Risk Group team member is a licensed all-lines claim adjuster with real-world claims experience—so we understand what adjusters look for and how to navigate insurance policy requirements with practical, applicable knowledge.
All TRG staff are licensed all-lines claim adjusters. Combined with two decades in freight shipping, we know the claim process from both sides—helping you build complete files that meet adjuster expectations and align with policy requirements.
Use Transit Risk Group to supplement your internal team or outsource the claims function entirely.
Transportation, cargo, warehouse, and supply-chain claims require specialized knowledge and attention.
Claims move faster when communication, documentation, and follow-up are handled consistently.
Every claim creates data. We help turn that data into information that can reduce future losses.
We don’t just manage claims—we help your people prevent them. TRG teaches your shipping, logistics, and warehouse teams the procedures and insurance standards that reduce exposure before a loss occurs.
A claim should provide more than a settlement amount. The information collected during the claims process exposes recurring operational problems, vendor issues, high-risk locations, equipment trends, customer patterns, and emerging cyber-enabled fraud. Industry benchmarks below illustrate what structured claims data can reveal — and where Transit Risk Group helps organizations act on it.
% of shippers citing reason (LTL)
Top 3 states = 46% of U.S. cargo theft
Typical LTL shipper: 2–3 claims/month
10–20% of valid claims are abandoned when recovery is too small
Manual processing benchmark
Deception, not force — FBI IC3
83% of firms hit by 3+ fraud types (TIA)
Uncollected value comes from denials, liability caps, abandoned files, fraud, and theft — not just unpaid invoices.
Carrier denials, liability caps, cargo theft, and freight fraud
CorePiper
Carmack: packaging, concealed damage, inherent defect, Acts of God
GovInfo · FreightWaves
Industry benchmarks from UPS Capital, CargoNet/Verisk, CorePiper, Synchrogistics, Freight Claims, GovInfo, FreightWaves, FBI IC3, TIA, and Munich Re/BSI (2024–2025). Illustrative — not client data.
Whether you need additional claims support, a fully outsourced claims management solution, or training programs for your internal teams, Transit Risk Group can build a program around your operation.
Request a ConsultationContact Us
Tell us a little about your organization and how we can help.
A member of Transit Risk Group will follow up to discuss your claims, risk management, loss prevention, or team training needs.