Annual Fraud Losses
Phantom carriers, spoofing, and cyber-enabled theft keep rising.
Outsourced Claims & Risk
Recover more freight claims. Stop fraud and denials from eating your margin.
Licensed all-lines adjusters who run claims from first notice through recovery — without you building another department.
The Problem
Why freight claims leave money on the table
Carrier Denial Rates
Valid claims denied over technicalities, caps, or filing errors.
The Uncollectible Gap
Legitimate claims abandoned when teams lack time to chase them.
Transit Risk Group closes that gap with systematic recovery, adjuster advocacy, and fraud mitigation. See the industry data
What We Do
Your outsourced risk and claims department
We file, chase, and recover claims — and turn every file into intelligence that prevents the next loss.
Claims Recovery & Administration
Full lifecycle claims management for cargo, freight, and warehouse loss — from first notice through settlement.
Explore servicesInvestigation
Physical and digital evidence collection — including fraud, spoofing, and chain-of-custody breaks.
Explore servicesRisk Intelligence & Training
Trend analysis, reporting, and team education so claims become prevention — not just expense.
Explore servicesOur Process
A structured approach to every claim
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01
Report
An incident or claim is submitted to Transit Risk Group.
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02
Investigate
We gather documentation, statements, evidence, shipment information, and other relevant details.
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03
Manage
We coordinate communication, monitor the claim, document activity, and move the matter toward resolution.
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04
Resolve
We help close the claim while preserving the information needed to identify future risk.
Insights
Prevent damage before it becomes a claim
Our team publishes operational guides alongside industry benchmarks — explore 13 in-depth articles on claims, liability, and loss prevention.
How to Reduce Freight Damage Claims: 10 Proven Strategies
Learn how to reduce freight damage claims with proven stowing, palletization, and Bill of Lading controls — plus an actionable mitigation checklist.
Read the guideWho We Serve
Built for transportation and the supply chain
Whether you move freight, broker it, store it, or ship it — we handle the claims so your team can stay on the operation.
Why Transit Risk Group
Claims expertise without building another department
Licensed Expertise
Every TRG team member is a licensed all-lines claim adjuster — so files are built the way insurers expect.
20+ Years in Freight
Decades of direct freight shipping experience mean we understand operations and insurance from both sides.
Flexible Engagement
Supplement your internal team or outsource the claims function entirely — same process either way.
Meet the TRG team
Free Claims Recovery Audit
See where uncollected claims are costing you
Tell us a little about your organization. A member of Transit Risk Group will follow up to review your claims exposure and how we can help.