Services & Technology

Next-generation risk intelligence & claims management

We integrate with your operations to move beyond spreadsheets — systematic recovery, digital investigation, and full visibility into claim aging and exposure.

Technology

Modern defenses for modern supply chains

Digital Incident Investigation

Tracking IP spoofing, fraudulent dispatch records, and digital chain-of-custody breaks across your supply chain.

Data-Driven Trend Analysis

Identifying high-risk lanes, recurring vendor failures, and facility-specific shrink using aggregated claims data.

Transparent Claim Oversight

Real-time visibility into claim aging, financial exposure, and recovery performance across your entire portfolio.

Claims Recovery & Administration

Full-service claims coverage

We manage the entire claims lifecycle so your team can stay focused on moving freight.

Claims Administration

Manage the entire claims lifecycle from first notice through resolution.

  • First Notice of Loss
  • Claim intake
  • Documentation collection
  • Claim file management
  • Status tracking
  • Claimant communication
  • Vendor communication
  • Settlement coordination
  • Claim closure

Cargo & Freight Claims

Support for cargo-related loss and damage involving transportation and logistics operations.

  • Damaged freight
  • Lost freight
  • Shortages
  • Theft
  • Contamination
  • Temperature-related losses
  • Loading and unloading incidents

Warehouse Claims

Claims support for incidents occurring within warehouse and distribution operations.

  • Product damage
  • Inventory loss
  • Handling damage
  • Loading incidents
  • Storage-related losses
  • Facility incidents

Investigation

Physical and digital evidence

From dispatch records and chain-of-custody documentation to on-site investigation.

Incident Investigation

Digital and physical evidence collection — from dispatch records and chain-of-custody documentation to on-site investigation.

  • Incident documentation
  • Driver or employee statements
  • Photo collection
  • Video collection
  • Shipping documentation
  • Chain-of-custody documentation
  • Timeline development
  • Supporting evidence collection

Risk Intelligence & Training

Turn claims into prevention

Claims should provide intelligence — not just expenses.

Risk Analysis & Loss Prevention

Transit Risk Group helps identify recurring loss patterns and operational risks that may contribute to future claims.

  • Claim frequency
  • Claim severity
  • Loss locations
  • Loss causes
  • Driver trends
  • Customer trends
  • Facility trends
  • Vendor trends

Claims Reporting & Oversight

Real-time dashboards and structured reporting give management full visibility into open claims, aging, and financial exposure.

  • Open claim inventory
  • Claim aging
  • Claim status
  • Financial exposure
  • Claim trends
  • Loss categories
  • Resolution performance

Team Training & Risk Education

On-demand risk guidance and practical training for shipping and operations teams — virtually or on-site.

  • On-demand risk assessment coaching
  • Shipping and logistics procedure training
  • Documentation and chain-of-custody protocols
  • Industry insurance standards awareness
  • Virtual and on-site session options
  • New-hire orientation and refresher training
  • Custom programs for operations teams

Ready to recover more of what you’re owed?

Get a free claims recovery audit and see where fraud, denials, and uncollected revenue are costing your operation.

Get a Free Claims Recovery Audit